How To add issues dashboard and request issues list in help center portal

[Dineshkumar]

I need to add request issues list and issues dashboard into the help center portal.find the below screenshot,

[Jack Brickey]

Hi @Dineshkumar and welcome to the Community. As an admin you add Request types from within the application (not from the portal itself) via - Project settings > Request types. As for a dashboard, I’m unclear what you mean, however you really can’t add a Jira dashboard on the Help Center.

[Dineshkumar]

Hi jack,

can we add request types in customer portal page.

[Jack Brickey]

I don’t know what the “community portal page” is but again the way the portal works is that you present request types to customers by adding/configuring them under Project settings. You can group RTs there as well which is useful if you have many RTs. You might find this useful - categorize-customer-requests-into-request-types 

[Dineshkumar]

Hi jack,

I am on new to jira service desk.i also refer the above document.

Project->channels->click on help centre.Its show customer portal page. i need to show request issues and issues dashboard in that page.

can you suggest any way

[Jack Brickey]

I recommend you review the getting started articles with JSD to familiarize yourself with JSD concepts and terminology. The way it basically works is you have a Help Center which is the main landing page for your JSD customers. On that page you will then have many portals (child pages) that represent the various JSD projects.

[Dineshkumar]

Hi jack,

Now can you understand my requirement

It is possible or not?

[Jack Brickey]

Actually, i don't understand your requirement. If you are saying when you go to the customer portal you are not seeing any Request types then either no request types have been created OR they are all in the "hidden" group.

[Dineshkumar]

Hi jack,

You said correct.this is my requirement
I have 11 open request in my project.