How can I customize the approval email?

[Özge Özgenç]

I added an approval step to my project workflow. It is a jira service management project. This is the approval email that I received: 

I want to customize it and, add some text. How can I do it, I am open to any suggestions. Thank you.

[Alex Koxaras _Relational_ · Accepted solution]

@Özge Özgenç hi!

Yes you can by going to project settings > customer notifications:

[Özge Özgenç]

Hi! Thank you.

[Boris Berenberg - Modus Create]

@Özge Özgenç if you need a more advanced email customization capability, we support this (https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/pages/2997714945/Working+with+Approvals+in+Jira+Service+Management?src=search) in Notification Assistant for Jira

[Kamran Ansari]

@Boris Berenberg - Modus Create Can your plugin be used to create an approval email similar to what Jira Service Desk provides out of the box, including links for approving or rejecting a request without having to log in?  

[Boris Berenberg - Modus Create]

Yes it can 

[Özge Özgenç · Accepted solution]

I found the way to do it with this video: https://youtu.be/l4b6UR0OytY