How can I get the SLA Day

[Mar Angelo L_ Tareno]

Is there a smart value to get the SLA, how many days that SLA run?

my SLA Excluded weekend and holidays. I just need the day value from the start of the run and from current day or the SLA meet the condition to stop running.

[Hannes Obweger - JXL for Jira]

Hi @Mar Angelo L_ Tareno

if you're open to solutions from the Atlassian Marketplace, this would be easy to do using the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a long list of so-called smart columns that aren’t natively available, including the start time and finish time of your SLAs.

This is how it looks in action:

As you can see above, you can easily view, sort, and filter by your SLA's start and finish times, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Of course, you can also export your data to XSLX (Excel or Google Sheets) or CSV in just two clicks.

This all just works - there's no scripting or automation whatsoever required.

Any questions just let me know,

Best,

Hannes

[Ashok Shembde]

Hi @Mar Angelo L_ Tareno

You can use this Smart Values for SLA:

• ${issue.sla.fieldName.started}
• ${issue.sla.fieldName.completed} (or ${issue.sla.fieldName.ongoing} if the SLA is still running)

[Mar Angelo L_ Tareno]

it doesn't work.

the fieldname it should be SLA name?

[Ashok Shembde]

You can set up a Jira Automation rule 

[Ashok Shembde]

If you're building an automation rule, you could log the SLA time like this:

• Trigger: SLA status updates
• Condition: Check if the SLA is still running or completed using {{issue.sla.fieldId.completed}}
• Action: Use {{issue.sla.fieldId.elapsedTime.convertToDays}} to log or send the number of days the SLA has been running

[Mar Angelo L_ Tareno]

I did it on Automation and the result give is this

I changed ng fieldName to my SLA name Time of result