How can I raise Insight object limit per field?

[indrek_orrin]

I have an Insight custom field that is supposed to hold a lot of objects. I accidentally stumbled on Jira limit which seems to be 20 by default. Is there a way to raise or remove this limit?

[Christian Gick · Accepted solution]

A hint to the limit would be very helpful, I also ran into this limit a bit late...

[Derek White]

Agree - this needs disclosed when selecting or editing the field. Running into it during testing is unacceptable.

Currently opened a support ticket in the hopes they can raise the limit on their end, because this is completely unacceptable.

---

Follow-Up

Support was able to assist for my site in question and get the limit raised above 20 - YMMV. However, they still have an internal hard cap that they cannot exceed.

Additionally, the docs (https://support.atlassian.com/jira-service-management-cloud/docs/set-up-the-insight-object-field/) should be updated soon to indicate the default 20 object cap.

Support FTW!