How can we put a condition in Create screen for Change request.

[Mohan Rao]

I am creating a Change request. We have 4 types of change requests. We have a requirement that for one request type, the value for the start date field for the Change should be 7 days from the creation date of the Change, otherwise an error should be displayed. Can this be done on the Create screen.

I was able to add a validator for the date scenario, but unable to add a condition for a particular request type on the Create screen.

Can anyone help me on this?

Thanks!

[Pramodh M]

Hi @Mohan Rao 

Instead of Condition, Use Automation Rule to fill in Start Date Field from Creation and make the Start Date Filed to show on View Screen Only.

This should suffice the requirement.

For more info on why Condition is not there while creating issue, please find the reference below

https://community.atlassian.com/t5/Jira-questions/Why-I-can-t-add-a-condition-to-the-Create-Issue-transition/qaq-p/1456871

Thanks,
Pramodh

[Jack Brickey]

This requires the Automation for Jira addon or similar for server.

[Ismael Jimoh]

Hi @Mohan Rao 

You can use scriptrunner validator to check this. In Jira conditions apply prior to validator and when an issue has not been created, there is no condition other than create issue permission that applies.

Here, what you need is still a validator however you can add specific conditions to when your validator runs. Scriptrunner or Powerscript (see Atlassian marketplace) provide such functionality but you need to know how to script.

[Mohan Rao]

Can I use Automation rule and add an error message when a value for  Start date field is entered less than 7 days of Change creation date.

[Pramodh M]

You are creating Automation rule to automatically fill in the field. Why the error message?

[Ismael Jimoh]

Exactly, why are you validating a field you are auto-populating with an error. Clarify here as it seems we are going all over the place now.

[Mohan Rao]

Looks like I didn't phrase my question correct.

My scenario is when we give a value in the the Start date field should be 7 days after the Change creation date. If the value entered in the Start date field in less than 7 days, it should display a error displaying a date to fill after 7 days.

In this scenario, I only need to validate this for one Change request out of the 4 Change requests. For the other Change requests we can give any date.

Let me know if my question in more clearer.

[Alex Koxaras -Relational-]

Hi @Mohan Rao 

You question is rather similar to this one -> https://community.atlassian.com/t5/Jira-Service-Management/Custom-Date-field-validation-to-check-if-it-is-less-then-7/qaq-p/1824751#M88881