How do I integrate the jira with whatsapp with Rest API?

[Wellbees Support]

How do I integrate the jira with whatsapp with rest api and i dont wanna use to marketplace

[Alex Koxaras _Relational_ · Accepted solution]

@Wellbees Support hi and welcome,

If you are so absolute to your statement, then the simple answer is that you can't.

And what do you mean integrate with whatsapp? You want to raise requests from whatsapp, and to reply to customers via whatsapp?

[Wellbees Support]

I want requests from whatsapp to be created as issues in jira

[Wellbees Support]

Later on I want to reply to customers via whatsapp

[Alex Koxaras _Relational_]

@Wellbees Support without app, you can't do anything.

You either develop your own app using Forge or Connect, or use an existing one from the marketplace https://marketplace.atlassian.com/apps/1226513/whatsapp-connector-for-jira-twilio?hosting=cloud&tab=overview

[BeastRWA]

I tried the Whatsapp connector for jiro twilio but I don't think it works.

[Nourhan Gamal - Infosysta Apps]

Hello @BeastRWA 

Please check out this video tutorial on how to configure WhatsApp Connector for Jira.

If you are still facing difficulties, don't hesitate to raise a ticket here: support@infosysta.com

I hope this helps!

[Jay Engineer]

Here is a detailed guide, I found on the net to integrate WhatsApp with third-party applications/CRM/tools: https://doubletick.io/blog/how-to-integrate-whatsapp-on-website