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How to Update a Queues Heading from Description of Issue

David Clark July 25, 2024

I have a column in Queues called IMO. I would like it to be auto-filled with data in the Summary field from the Queue.  So, that I can search for the IMO field, the IMO field is just numbers.  The Summary field gets auto-populated from the description.

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Dave Mathijs
Community Champion
July 25, 2024

Hi @David Clark welcome to the Atlassian Community!

  1. You have a queue in a JSM service project with the name "IMO"
  2. You have created a custom field "IMO" which is a Number field, right?
  3. You only want to display issues where the "IMO" custom field has a value, right?
  4. You want to display the field "IMO" as a column in the queue, right?

Somewhere I'm lost in translation, sorry. Thanks to clarify.

The Summary field in an issue is mandatory, you cannot create an issue without a Summary. How would you like to auto-populate the Summary field from the Description field value?

 

David Clark July 29, 2024

Thanks, Dave for the feedback. 

1. Yes, I have a Heading in my Queue next to the Summary with the IMO Heading.

2. Yes IMO is a Number Field

3. I want the IMO field on the Queue page to have the IMO# from the Summary which already has the IMO#.  So, both the Summary and the IMO #.

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