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How to add object atributes for body when Insight autlomation sent email?

Pavel Rusakov
Contributor
November 10, 2022

I trying to create insight "Automation rule" with send mail about object(when object deteled) How to add atributes to email body and add who trigger this action?

1 answer

1 accepted

3 votes
Answer accepted
Rudy Holtkamp
Community Champion
November 10, 2022

Hi @Pavel Rusakov ,

When you delete an object, the only smart value you can get is {{object}} which is the deleted object key. Other attributes are not known anymore.

Sorry 

Pavel Rusakov
Contributor
November 10, 2022

@Rudy Holtkamp Thank you! Do you known where stored insight log?where can i found information abouut deleted objects?

Rudy Holtkamp
Community Champion
November 10, 2022

There is no log for assets. :(

So once deleted they are really gone.

The only alternative I can offer you is to do backups and look there for the deleted info:

https://github.com/Rudy-Tmc/backupAndRestoreInsightCloud 

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Pavel Rusakov
Contributor
November 10, 2022

Okay, Thank you!

Vish Reddy _Revyz_
Community Champion
November 10, 2022

Hi @Pavel Rusakov 

I represent Revyz, we have built a Jira Software backup and granular restore solution and are in the process of building the same for JSM. Given an opportunity, I would love to show you what we have built on the JSM front to get your feedback on the use case. Please let me know if you are open for a discussion.

 

Thank you

Vish

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