How to append filled up field in form in front the ticket summary?

[Louis Lew]

How to append the field that user filled up in the form in front the ticket summary after user raise and submit the ticket? I cant find the smart value key in the form. 

[John Funk]

Hi Louis - Welcome to the Atlassian Community!

Your best bet in the short term is to create a custom field. Then in your form, link the custom field to the form field. Then refresh your automation rule. You should be able to use the new custom field in your rule then. 

[Louis Lew]

Hi @John Funk thanks for your advise. But how to link custom fied to the form field? Because I cant find where can I link the custom field to my form field.

[Louis Lew]

Hi @John Funk I found the setting. Thank you so much for your help!

[John Funk]

You are welcome. Just realize that your existing issues will not be automatically updated. If you want to use any of the not completed issues, you will need to manually update the field in those issues. Also, if this solved your problem, would you kindly click the Accept answer button above so we can close this one out? Thanks!

[Louis Lew]

Hi @John Funk what if i want two form field append in the summary? Because I realized if i link one form field in summary it dont allow me to link another form field in the summary. Is there anyway to work around that? 

[John Funk]

Sure, you can do two fields. But you will need to create a custom field for each form field that you want to use. 

Then in your automation rule to Edit Issue for the Summary, it will look like this:

{{issue.Field 1}} {{issue.Field 2}} - {issue.summary}}

So if Field 1 values is Green and Field 2 values is Acres and the original summary was "A new issue" the result would be:

Green Acres - A new issue

Of course, that would be where Field 1 and Field 2 are the EXACT names of your custom fields. 

[Louis Lew]

Hi @John Funk Let me try out and get back to you. See if i can add custom field or not. But how we do find the smart value key for custom field?

[Adolfo Casari]

@Louis Lew 

Automation will do

https://www.atlassian.com/software/jira/automation-template-library

and for your particular case:

https://community.atlassian.com/t5/Jira-questions/Automation-to-append-CF-value-to-Summary/qaq-p/1957317

Trigger is issue created and Action Edit Issue.

[Louis Lew]

Yes, i knew I mean how to add the field in the form in automation. Because i cant find the smart value for the field that in the the form.