How to attach an image when resolve a ticket.

[Álvaro Larrea]

Good afternoon,

We need help with our Service Management project. We are trying to attach images when move our issues to a "Complete" status, but we can't find the way to do that on the pop-up form.

How could we upload images withing the text when we complete issues?

Thank you in advance, kindo regards,

[John Funk · Accepted solution]

Hi Alvaro,

Add the Attachment field to your transition screen and see if that solves it. 

[Álvaro Larrea]

That's perfect!! It works just how we need, thanks a lot @John Funk , you solved my life!

[John Funk]

Haha  - glad that worked for you and you are welcome!