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How to display Emails on on 'People'

Adam Daigneau November 11, 2019

Hi Everyone,

We have been using Jira Service Desk for few months now. We just noticed that some people's emails are not displaying on the "People" project settings.

 

I am an admin and my email is displaying. I've gone through a handful of configurations and have not pinpointed this quite yet. The other two that are displaying are customers. Why are other service desk agents emails not displaying?

image.png

 

1 answer

0 votes
PVS
Banned
November 11, 2019

Hi @Adam Daigneau 

Follow the link This link is Helps to you Admin_security_email.png

 

https://confluence.atlassian.com/doc/user-email-visibility-138596.html

 

Select one of the options from the 'User email visibility' dropdown: 'public', 'masked', or 'only visible to site administrators'.

 

Thanks,

PVS

Adam Daigneau November 12, 2019

@PVS  Don't believe that is configuration for JIRA Service Desk. Found something similar but that is specific to User profile page.image.png

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