Hi Everyone,
We have been using Jira Service Desk for few months now. We just noticed that some people's emails are not displaying on the "People" project settings.
I am an admin and my email is displaying. I've gone through a handful of configurations and have not pinpointed this quite yet. The other two that are displaying are customers. Why are other service desk agents emails not displaying?
Follow the link This link is Helps to you
https://confluence.atlassian.com/doc/user-email-visibility-138596.html
Select one of the options from the 'User email visibility' dropdown: 'public', 'masked', or 'only visible to site administrators'.
Thanks,
PVS
@PVS Don't believe that is configuration for JIRA Service Desk. Found something similar but that is specific to User profile page.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.