How to get the Reporter Group

[Mar Angelo L. Tareno]

How can I get the reporter group so I can add the condition in automation?

I create a 2 group in Atlassian admin and a people on the group.

is there smart value or other way to check the reporter group so I can proceed it

on different condition. 

this is what I did and did not work.

[Manon Soubies-Camy · Accepted solution]

Hi @Mar Angelo L. Tareno,

The user condition allows you to filter based on the reporter's group:

Hope this helps!

- Manon

[Mar Angelo L. Tareno]

if the reporter doesn't have group is automatically register as customer?

[Manon Soubies-Camy]

I'd rather rely on the "is a customer" condition:

[Rilwan Ahmed · Accepted solution]

Hi @Mar Angelo L. Tareno ,

At present, there is no smart value function for groups. Already there is an suggestion request with Atlassian. Vote and watch for updates

https://jira.atlassian.com/browse/AUTO-312