How to reduce Priority options for customer on Service Desk?

[Jeremy Price]

Is it possible to disable the "Blocker" priority from selection in our Portal? Right now customers are able to select priorities and I don't want the customer to have the ability to choose the blocker option. However I still need that "Blocker" option available on that service desk for our team members to use. So I can't just remove the "Blocker" priority from the scheme. Is there a property that I can use similar to 

jira.field.resolution.exclude?

[Andrew Laden · Accepted solution]

Are you Cloud or On Prem.

You can do this on Prem in later versions (7.6 or later) with Priority Schemes.

https://jira.atlassian.com/browse/JRASERVER-3821

https://confluence.atlassian.com/adminjiraserver/associating-priorities-with-projects-939514001.html

[Jack Brickey]

good catch Andrew! I did not catch that this was on-prem. :-(

[Jeremy Price]

I am on PREM and I will just create a new priority scheme to resolve this for that project. Thanks for the information on this situation. 

[Jack Brickey · Accepted solution]

Sadly no. Please see this issue that basically says the NG is the answer but that doesn't help JSD classic anyway. JRACLOUD-3821