How to remove sharing drop down from ticket creation page?

[Sean Flanagan]

Hello,

  When creating a new issue ticket, the customer sees a drop down box asking if they want to Share with:, and the options are their entire organization or no one.  Ideally, I would like to get rid of this field all together, but at the very least I need to change the default answer to No one.  I cannot find where to do this, can anyone help?  Thanks

[Angélica Luz]

Hello Sean,

Welcome to Atlassian Community!
Currently, it's not possible to remove the "Share with" option when a customer belongs to an organization or set a default value. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-4638
- https://jira.atlassian.com/browse/JSDCLOUD-5307
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica

[Sean Flanagan]

Thank you, Angelica.  I will definitely watch for this.  When they forget to change it to share with No one, everybody gets notifications for that ticket.  Doesn't make for happy campers!  

Regards,

  Sean

[Simen_Mossik]

You can disable that notification it seems under Project settings -> Customer notifcations -> Organization was added