How to restrict a specific user cannot transition to Done/Close?

[kalaimani]

Hi

I want to restrict certain people from marking items as "Done" in Jira Cloud. Is this possible? We have over 100 users who can perform this action, but I need to limit it for a few. How can I do this?

My Workflow :

[Pedro Lucena]

@kalaimani 

We also have another option:

1- Create a group for users who cannot have this permission to move
2- add a condition validator to the flow

[Maciej Dudziak _Forgappify_]

Hi @kalaimani 

It is possible, but there are couple of options; do you want to restrict it based on project roles, groups or selected users?

[kalaimani]

Based on the Groups 

[Maciej Dudziak _Forgappify_]

If your project is a company-managed project and you prefer using workflow conditions (which will hide the status from users), there is the 'User Is In Group' condition available out-of-the-box in Jira.

If you have more complex logic or would like to use a Validator (to show a custom message to users trying to execute the transition), you could try Jira expression-based validators. There are several options available on the Atlassian marketplace

I am from Forgappify, and we developed Jira Expression Validator, which is part of the Workflow Building Blocks for Jira app. 

I am leaving a link to the app's documentation in case you are interested.

Cheers

[Pedro Lucena]

Hello, is it possible to add a property in the flow

Follow this documentation, please: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

[kalaimani]

I tried this method ,I create a group and use property key
jira.permission.transition.denied" and enter group value but its allows to move transition 

[Maciej Dudziak _Forgappify_]

I think it should be jira.permission.transition.group, but I didn't try it. I am more familiar with jira expression based solution, but that would require an app. Maybe others will help

[kalaimani]

Thank you @Maciej Dudziak _Forgappify_