I can't install insight plugin on Jira Service Desk Cloud

[Alexandre Santos]

I was trying install the Insight plugin on my jira service desk cloud. But i always get a error:

We ran into a little trouble

It might just be a hiccup. Try again in a bit.

I dont know what do.

[Hana Kučerová · Accepted solution]

Hi @Alexandre Santos ,

welcome to the community!

Even thought I've installed it a few days ago, I'm experiencing the problems too and it is not working. I will try to find out more information, if something is happening with Insight.

[Hana Kučerová]

Hi @Alexandre Santos ,

there's been some global issue yesterday. Would you please try it again?

[Alexandre Santos]

Hi @Hana Kučerová

I tried to install the plugin everyday on last week, but magically the extension installed normally yesterday.

Thanks for the reply.

Best regards

[Terence Ng]

I am having the same issue the past few days, anyone could help?

[Terence Ng]

I am also having the same issue currently. Is there any way to resolve this? Or just keep trying?

[Hana Kučerová]

Hi @Terence Ng ,

I would recommend you to just keep trying. In general it should work...

[cava cavamagie]

i have the same problem...still not appear