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×I have an automation rule with the trigger: "when sprint starts", the rule is working for software projects but is not even running for service project, or where a sprint board has both service and software projects aligned, it only works on the stories from software project and not service project. Can anyone advise how I can fix it?
Hi @Manisha Aggarwal -- Welcome to the Atlassian Community!
For a question like this, context is important for the community to help. Please post the following:
Thanks!
Kind regards,
Bill
This is a company managed Service project
This is what the rule looks like, posted above:
There is nothing in the audit log meaning the rule is not even triggering. I think the problem is the trigger " When sprint started" , seems like this trigger does not work for service project. What other trigger can I use so that my rule runs after the sprint starts?
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