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Insight configuration of two objects

Fabio Manzoni
Contributor
October 7, 2022

Hi Guys,

I have some doubt about Insight.

I create one object with a list of employes and departments.

a second object with catalog items and a specific bolean attribute called hidden.

The idea its just show in catalog items that the employe isn't from finance departament.

Someone have any idea abou this?

insight.png

Thanks, 

Fabio

1 answer

0 votes
Joseph Chung Yin
Community Champion
October 7, 2022

@Fabio Manzoni -

This should work if you have your schema's object configuration has User (employee reference) attribute setup in the object record. In addition, if there are reference relationship setup between your employee and department object types. 

If you can provide a bit more details on how you have configured your object type's attribute setup, then we can provide additional suggestion.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Fabio Manzoni
Contributor
October 10, 2022

@Joseph Chung Yin 

There are two different objects.

The first is the Service catalog with the name and an attribute called "Hidden" with the options true or false.

The second object has the reference of users coming from LDAP, plus the attribute Department in text format

Best, 

Fabio

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