Introduction Message Customer Portal

[Stephanie Donnelly]

We have created multiple projects for use with our customers, I can access the intro message within the portal settings for some of them but there is one I can't.  I've tried changing the project lead but it's still greyed out and won't let me change it.  

Has anyone else come across this and do you have a way to amend this?

[Tansu Akdeniz · Accepted solution]

Hi @Stephanie Donnelly 

Having trouble changing the login message or the project lead? Can you share a screenshot?

[Stephanie Donnelly]

[Stephanie Donnelly]

This is the only project I didn't create and I can't amend it, the others I've created since I can change without an issue.

[Tansu Akdeniz]

Can you please go to NMRDesk Project Settings -> People and then add yourself to Administrators role. So, you will be project administrator and access should be granted.

[Stephanie Donnelly]

@Tansu Akdeniz Thanks for that, I automatically assumed I had admin rights for the project as we were originally setup as admin but obviously not all sorted now.

[Tansu Akdeniz]

You are welcome @Stephanie Donnelly !! Could you please accept the answer so others can find the solution easier.