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Is it possible to create sub/child project in jira service management projects

Mohammed Haneefa Farook
Contributor
February 8, 2023

Is it possible to create sub/child project in Jira service management projects

1 answer

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Dave Mathijs
Community Champion
February 8, 2023

Hi @Mohammed Haneefa Farook welcome to the Atlassian Community!

Short answer: No.

The Jira platform only has 1 level of projects.

In Jira Service Management, you can however create multiple service projects that are all accessible through the Help Center. They are shown as different customer portals.

Each customer portal is a separate JSM project in Jira.

Mohammed Haneefa Farook
Contributor
February 8, 2023

Thanks for your quick response @Dave Mathijs 

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