Is there a way to get the event name as a variable in the Service Desk Notification Template?

[Brody Painter]

I would like to be able to apply a specific styling based on which event triggered the notification. I would like to do something like this:

<div class="${notification.eventname}">

And then have a matching CSS style.

Is there any way to accomplish this functionality with the built in Jira Service Desk Notifications?

[Angélica Luz · Accepted solution]

Hello Brody,

Thank you for getting in touch with Atlassian Community!
You can find available variables on Project Settings > Customer notifications > Edit templates > Insert variables and the event name is not available to add on notifications.
We have a feature request suggesting to include more variables:
- https://jira.atlassian.com/browse/JSDCLOUD-6400
Please, click on vote and watch to receive updates and also feel free to add a comment with more details about why do you need this variable.

Regards,
Angélica

[Brody Painter]

Thanks for pointing me to this request Angelica!

[Angélica Luz]

You are welcome Brody!
Hope you have a good day.

Regards,
Angélica