Issue Security Level Permission - Shared with

[Michael]

Hi,

I'm configuring a new issue security level and currently testing. 

I need to allow the customer the option to Shared with other customers. At the moment when I share the request/issue with another customer they are not able to view the request in the portal. 

Would anyone know what permission I need to set on the issue security scheme to allow this ? 

Any help much appreciated

Michael 

[Brant Schroeder · Accepted solution]

@Michael Welcome to the community.  

You will want to add Service Project Customer - Portal Access

[Michael]

@Brant Schroeder  thanks that works correctly :-) 

Michael