Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issue link deleted trigger in another project

Moukhametov Katjimovrat
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 27, 2023

Hello,

i have project A and B.

The issue  in A is linked to an issue on B.

After the issue on B is moved on DONE there is an automation in B that triggers to delete the link between A and B. Then i need that an automation in A using the "Issue link deleted" triggers to move the issue in A trought the workflow.

But the "issue link deleted"  trigger doesnt work at all.

1 answer

1 accepted

1 vote
Answer accepted
David Friedrich
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 27, 2023

Hi @Moukhametov Katjimovrat - welcome to the community!

Could you please share the setup of both automations you have so far? Maybe it can be done within one rule.

David Friedrich
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 27, 2023

Oh, easy to forget. Did you check "Allow rule trigger" in rule details on your second automation triggered by issue link deleted?

image.png

Like Moukhametov Katjimovrat likes this
David Friedrich
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 27, 2023

I think the issue could be the scope of your rule/s. If you limit the scope to single project A or B they will not trigger each other. You should enhance the scope of the 2nd rule to both projects:

image.png

For me, this simple rule did the trick then:

image.png
I deleted the link in SCRUM project issue (your Project B) and the former linked KB issue (your A) got transitioned to DONE.

Moukhametov Katjimovrat
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 27, 2023

I forgot the "Allow rule trigger". After i check it, it works just fine. Thanks a lot.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events