Hello Team,
how to copy information from Parent ticket to Subtask/child tickets using Automation Rules ? could you please share the script
So within an automation rule based on issue creation, you would need to check if the issue is a sub-task, then you need to retrieve the paren and then you are able to copy informaiton from the parent.
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no. I don't want to sync anyting between both issues. only when I tried to create ticket from Parent- all parent information ( perhaps Selected field ) should be copied to child issue.
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@Martin Bayer [MoroSystems, s.r.o.] not created yet. im not sure how to create Automation for this . please help me
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