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JSM | Automation | Auto approval is not working

Rodriguez, Jhon Ronald
Contributor
February 11, 2022

JSM | Automation | Auto approval is not working.

It says that the status is SUCCESS but the person who supposed to approved the request is not added on the approver.


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1 answer

0 votes
Pramodh M
Community Champion
February 11, 2022

Hi @Rodriguez, Jhon Ronald 

Can you include re-fetch issue data before the action and see if it works?

Thanks

Rodriguez, Jhon Ronald
Contributor
February 11, 2022

Hi @Pramodh M ,


Where exactly the re-fetch issue phase? is it from automation window?

Pramodh M
Community Champion
February 11, 2022

It's found in Action

Rodriguez, Jhon Ronald
Contributor
February 11, 2022

Still no good.


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Rodriguez, Jhon Ronald
Contributor
April 26, 2022

anyone can help on this?

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