JSON for removing extra space

[Brittany Skinner]

Hi!

I am trying to remove an extra space after the summary field for certain ticket types that are submitted. The only option I have is to use JSON. I tried to do the update field for the summary, but it removed the original text in the ticket type. Can anyone provide the JSON for this? I appreciate any help!

[Kai Becker]

Hi @Brittany Skinner 

welcome to the community and thank you for your question.

If this is the only thing to tackle should be able to just use plain smart value logic and directly update the summary.
In the edit issue action just paste {{issue.summary.trim()}}

That will remove whitespaces at the end and beginning.

[Brittany Skinner]

Hi Kai!

Thank you for responding so quickly. I added this but in the logs it shows "Error while parsing additional fields. Not valid JSON."

[Kai Becker]

Hi @Brittany Skinner 

sorry, I had to be clearer. You do not need the json part. You can put the smart value directly into Edit issue --> summary :)

[Brittany Skinner]

Oh, this was perfect!! Thank you for all your help :) Merry Christmas!