Jira Automation - Team

[MW]

Jira Service Management 10.3.4 - DC

How to reference Team field in Jira automation?

In Jira there is a Team field, like this:

"customfield_10109":[{"name":"ITL1","self":"http://X.X.X.X:8080/rest/api/2/group?groupname=ITL1"}]

Jira Automation

Edit Issue -> Additional Fields

{ "set": { "customfield_10109": {"name": "ITL20" } } }

Audit log show : Issues edited Succeessfully but i don't see any changes

Where can i find Team ID in DC version?

[Bill Sheboy]

Hi @MW -- Welcome to the Atlassian Community!

Please use this how-to article to identify the custom field ID for the field: 

https://confluence.atlassian.com/automation/find-the-smart-value-for-a-field-993924665.html

This will also confirm if the field is supported by automation rules.

Kind regards,
Bill

[YY Brother]

Hi @MW 

Welcome to our Community.

You could implement it in the Edit issue acttion through:

{
"fields": {
"customfield_10109": "team_id_here"
}
}

Hope it helps,

Thanks,

YY Brother

[MW]

Where can i find Team ID in DC version?

[YY Brother]

You could try to click the Team from the top menu and possibly see the team id when you're browsing the specific team.

[MW]

I dont have advanced roadmaps (i dont see Team from the top menu)

I want to fill out this field exactly.

[YY Brother]

Is Grupy a custom field? I have been never  seen it before. So the solution is not what I suggested you above.

[Laurie Sciutti]

Hello @MW and welcome to the community!  Try this to find your field ID / value to plug into your automation, replacing <instance URL> and <issuekey> with your values:

https://<instance URL>/rest/api/2/issue/<issuekey>?expand=names

Search that screen for your field, noting the customfield # ("customfield_10001" in my screenshot below).  Then search again, for that specific field ("customfield_10001") and you should see the ID portion that you need for your automation rule.  HTH