Jira Automation copy comments to Custom Fields

[admin-nwalter]

Dear Experts of the Atlassian Community,

Please follow me allong in the next scenario and help me figure out if this is possible. 

I have some difficulties with establishing a connection with a third party that uses ServiceNow. Particularely when it comes to comments. We're using automation for Jira to do a web request (GET & POST respectively) that will retrieve and send information, using a dedicated integration account (Basic Auth with API token). This all is being done 

I running into an issue with the comments, that whenever the third party's ServiceNow's instance sends us a ticket in our Jira system and makes changes to the ticket including commenting, this works just fine. 
The problem starts when I make a comment afterwards, which triggers the web request and sends the comment back. This is fine, but it also sends all previous comments instead of just the last one. 

So I thought about a workaround to copy the internal and public comments to separate customfields, so these can be mapped. But I am having trouble finding the right smartvalues to put the public comments in Field A and the internal comments in Field B. I used the following configuration in Automation for Jira:

The smartvalue for Field A returns both the public AND internal comments. Field B only returns true/false values. Is there a way to seperate them? 

[Kian Stack Mumo Systems · Accepted solution]

@admin-nwalter, 

Take the smart value from your second field and use that as a condition. So if {{comment.properties."sd.public.comment".internal}} equals true, than put the first smart value into internal comment. If it is false, put the smart value into the 1st field.

[admin-nwalter]

@Kian Stack Mumo Systems I have tested this out. This works! Thank you very much for your quick response!

[Kian Stack Mumo Systems]

I'm glad I could help!