I'am tryng to create a rule based on an iten key, the start of the key is "DESENV" based on the project name, but to use JQL in that ocassion, I need to specify a key, isn't it possible to only use the "DESENV" as an smart value in that automation? there isn't a way to not specify wich Key is that I want? like search for keys that have the number 1 or something like that?
OBS: I can't use Projet as an smart value.
Hi @Suporte JRetail - Can you please provide more detail about what you're trying to accomplish? Specifically, why are you focused on the project key portion of an issue key? This will help us provide you the best answer.
I'am focused on the project key because I don't want to make an muti project rule, I wanted to check the associated iten key because the key says form wich project the associated iten is, so I just wanted to make an rule that says wich projects are associated with an iten.
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I don't want to make an muti project rule
I'm still trying to understand what you're trying to accomplish. Maybe we take a step back and just share your expectations for how the rule should be triggered along with the conditions, and actions you're trying to accomplish.
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So I want to trigger the rule when an iten is associated, and then check an JQL to check the key "DESENV" and then edit this iten, change the field type of service to development
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Got it... Thanks for the additional clarity. Depending upon which half of the link you're dealing with, you should be able to perform an advanced condition like:
{{issue.project.key}} or {{destinationIssue.project.key}}
Equals
DESENV
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Thank you very much for all the help and sorry for anything @Mark Segall
Best regards, Jretail Sistemas
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@Mark Segall So sorry for asking again, but do you know what trigger can I use to when an iten is linked to another? I only found when the iten is linked to another iten not when an iten is linked
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You keep using the term "iten" and I first assumed that was a typo. Can you please elaborate a bit more on what you mean?
For linking issues, you would use the trigger Issue Linked.
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I meant issue, because my jira is actualy in portuguese and there we use the name iten.
Thank you very much for your help again and sorry for anything.
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No problem at all - Language differences always make for more exciting conversation. 😉 I'm just making sure we're on the same page.
So yes, you want the Issue Linked trigger for the rule.
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