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Link Issue option is hide from the Customer Portal

Link Issue option is hide from the Customer Portal

Hi Team,

Link Issue option is unhide from the Customer Portal.

Guide me how to enable the Link Issue option on the Jira Customer Portal.

Regards.

Vinod Rathod

2 answers

0 votes

Hi @Vinod Rathod

I don't think so link issue option is available on Customer portal at All.

This option is available in Agent view of the issue or Request.

Regards,

Mayur

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Noted, thanks for your response Mayur!!!

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If the answer is helpful please hit the accept ✅

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0 votes

Customers don't get to see issues, only requests, so you don't have the option to link to things you probably cannot see.

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Noted, thanks for your response

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