I'm creating a form for the service portal through Jira Cloud and I need that some fields are visible only if the value of two previous fields be the desired one.
In the image, the last three fields must be visible only if "Complaint reason" is e.g. X and "Product" is e.g. Y or Z. "Complaint reason" and "Product" are always visible.
This "logical AND" with the conditional option of the Sections it seems not possible.
Is there any way to do it?
Hello @Raffaele Ziraldo
You might attempt the Jira Cloud Forms and Checklist add-on as a solution. Form condition logic may be configured here to dynamically show or hide fields in custom forms or checklists. This add-on was created by my team, so please contact me if you have any questions.
Hope it helps
thanks for the suggestion. I would avoid to use a paid add-on for probably one or two fields in our form, but the price of your solution is very affordable (than others similar), so maybe I give a try and I discuss about it in my company.
Greetings
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Good morning @Karolina Wons_SaaSJet ,
next month we start the evaluation of some apps to address this request.
I would like to ask you if with your app it is possible to make searching filters on the filed in the form.
Thanks
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I`m a product marketer from SaaSJet team. Unfortunately, filtering isn`t available now.
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@Raffaele Ziraldoperfect solution for your problem is using of Forms in Jira Cloud :)
PS. now is free on Standard Plan
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So far I've never seen this functionality in JIra. Maybe you can suggest this functionality here.
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I opened an issue on the support portal, but if you think that they spent 8 years to satisfy the request to be able to use dynamic fields on forms...I'm not so confident....
Please, vote for it JSDCLOUD-10999 :)
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