Mobile page datepicker doesnt allow page to scroll

[Romer Ventura]

Hi,

Anyone else having issues with Jira Service Desk not allowing page scrolling when a customer taps on a datepicker field to select a date?

We are finding that customers cant scroll the page when submitting a ticket that requires a date to be entered by using a date picker.

[Angélica Luz]

Hi Romer,

Just for us to better understand and help you with this issue, can you please let us know if this issue is happening on Android or iPhone?
Can you send us a screenshot of the issue?
What is the browser name and version that they are using?

Regards,
Angélica

[Romer Ventura]

A bug was created: https://jira.atlassian.com/browse/JSDCLOUD-6444

Thanks

[Angélica Luz]

Hi Romer,

Thank you for the information.
After your response, I saw that you opened a ticket with our support and they were able to reproduce the issue.

If you have any other question, please let us know.

Regards,
Angélica