Need to assign build to dev ops team

[Garden16_]

We have unique situation where we need to assign the build to dev ops team. I have created a Dev Ops user group using User management. How can I pick this grp from the assignee field and add this user group using the assign feature in JIRA.  

[Nic Brough -Adaptavist-]

You cannot do this.  The assignee field is for naming the one single person with the ultimate responsibility for getting the issue sorted.  You should not, and hence can't, put a group in there.

You need to look at how your DevOps groups take responsibility for tasks, and get it into their queue that way.  That could (and probably should) be as simple as putting it into a status that means that the issue appears in their to-do or backlog column, but of course, it could also be done with a custom field (nothing wrong with naming groups or teams as potential assignees separately from the assignee field) or copying the issue into their project.

[Garden16_]

Thank you for the reply. I was wondering if I can auto assign the issue to dev ops upon completing the transition, when the ready to build transition is clicked on the dev ops screen .

[Garden16_]

How do I do that  using script runner post function

[Nic Brough -Adaptavist-]

Assuming you are using a custom field for your "team/group to talk to when the assignee is away", then have a look at my favourite script - how to set all sorts of custom fields - https://library.adaptavist.com/entity/update-the-value-of-custom-fields-through-the-script-console

[Garden16_]

I would like to automatically want the issue to be assigned to a user group when the ready to build button is clicked. How can I do it in script runner post function 

 I am using transition that would automatically send notification and assign it to User group (Dev Ops grp) when the transition is completed

[Nic Brough -Adaptavist-]

Again, you can not assign issues to groups.  Rightly, because it's an absolute disaster in real life.

Can you explain what custom field (not assignee) you are trying to fill?  What type of field is it?

[Garden16_]

I would want the transition to kick off automated notification when the issue is transitioned to  Ready to build status . How do I achieve this suing script runner.

[Nic Brough -Adaptavist-]

Yet again, yes SR can do most of what you ask, but it can't assign an issue to a group because that is wrong, and Jira won't do it.

[Bhanu]

Hi @Garden16_ 

I agree with @Nic Brough -Adaptavist- 

How ever if the team insists using the Assignee feature, as a workaround, You can use the following:

• Create a distribution group in outlook / group if using google suite.
• Create a user in Jira., assign the user with the email address associated with the group.

This way all the users in associated to the group will be notified.

Please upvote / accept the answer if this helps.