No feedback requests being sent upon ticket closure

[Tomasz Bis]

Hi,

We can see an issue regarding feedback requests.

To double check i have created 3 test tickets just now in different categories and closed them down.

I have received 2 emails with confirmation that ticket has been created '

Just confirming that we got your request. We're on it.'

And only one with feedback request '

Tomasz Bis changed the status to Done.'

Therefore, looks like only 1 out of 3 feedback requests has been sent out and 2 out of 3 confirmations for created tickets.

Is there some issue?

Many Thanks

[Jack Brickey · Accepted solution]

If this is repeatable I would contact Atlassian Support. I cannot reproduce.

[Tomasz Bis]

Thanks Jack