Not Displaying Table Correctly in Email Automation

[Myles Megaffin]

Why is the tables in my description field not showing up properly on the email.

in the automation its creating a email and its getting the data from the description field via smartvalue "{{issue.description}}".

The table keeps going into this format (which i believe is called "wiki markdown").

How does one fix this to have it show up as seen in the issue.

[Bill Sheboy]

Hi @Myles Megaffin -- Welcome to the Atlassian Community!

At this time, neither the old Send Email action nor the new Send Customized Email action can interpret the markup from fields to send an email with formatting preserved.  For example, using the table markup or macros.

A possible workaround for your case would be to parse the field's text using iteration to create an HTML table for the rows.

With the new action, people are asking Atlassian if they will add the behavior you ask about, so please watch this article to see how they respond:

https://community.atlassian.com/forums/Automation-articles/Enhanced-email-customization-capabilities-available-in/ba-p/3031893

Kind regards,
Bill

[Bharat Kumar Bondalapati]

Hello @Myles Megaffin 

Welcome to Atlassian Community!

Could you please let me view your automation part where the email is configured so that I can help you?

-Bharat

[Myles Megaffin]

The table is coming from the description

[Bharat Kumar Bondalapati]

Ahh! I see it. Check the small box at the bottom which says "Convert line breaks to HTML line breaks" and this should fix it.

Let me know if it works.

-Bharat