There are a couple columns which are not sortable in the queue. Anyone experience this and know what to do to fix?
Hi @Jennifer Oneill ,
please specify field type that are not sortable in your queue and verify that each of them has a search template defined.
Hope this helps,
Fabio
short and long text fields not sortable. not sure what you mean by search template.
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please check that custom fields have a searcher defined. As JIRA Admin go to Administration -> Issues -> Custom fields. Then search these fields (one per time) and edit details in order to check if it contains a searcher defined.
Fabio
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