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Permissions to edit and delete other comment's

Danielle David
Contributor
November 6, 2024

Has something changed with the permissions?

all the sudden there are reports of others being able to edit/delete comments in both JSM and JIra Project?

I know how to change back but its strange. was there something in the recent release?

2 answers

0 votes
Lucas Modzelewski _Lumo_
Atlassian Partner
November 6, 2024

There's nothing mentioned about it here: https://developer.atlassian.com/cloud/jira/service-desk/changelog/

Perhaps it was part of some recent incidents: https://jira-service-management.status.atlassian.com/#past-incidents 

Ashok Shembde
Rising Star
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November 6, 2024

Hi @Danielle David 

Please refer to this https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/  as it may be helpful in resolving your issue.

Like Laurie Sciutti likes this
0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 6, 2024

Hi Danielle,

Welcome to the community :)

As far as we see nothing has changed in the permission for comments. They remain as below

Screenshot 2024-11-07 at 11.52.10 AM.png

Maybe a common group which has JSM and jira users has this permission in both JSM and Jira leading to users commenting on both the projects

Or any Any logged in user is given this permission

Thank You,

Prachi

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