Has something changed with the permissions?
all the sudden there are reports of others being able to edit/delete comments in both JSM and JIra Project?
I know how to change back but its strange. was there something in the recent release?
There's nothing mentioned about it here: https://developer.atlassian.com/cloud/jira/service-desk/changelog/
Perhaps it was part of some recent incidents: https://jira-service-management.status.atlassian.com/#past-incidents
Please refer to this https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/ as it may be helpful in resolving your issue.
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Hi Danielle,
Welcome to the community :)
As far as we see nothing has changed in the permission for comments. They remain as below
Maybe a common group which has JSM and jira users has this permission in both JSM and Jira leading to users commenting on both the projects
Or any Any logged in user is given this permission
Thank You,
Prachi
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