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Preciso enviar o tempo de SLA semanalmente pelo Slack

Alessandra Cristina da Silva Moraes
Alessandra Cristina da Silva Moraes August 28, 2023

É possível criar uma automação em que envia pelo Slack os tempos de SLA da semana  anterior. 

Como posso colocar o código JQL?

Existe outra etapSLA.pnga que devo fazer? 

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Joseph Chung Yin
Joseph Chung Yin
Community Champion
August 28, 2023

@Alessandra Cristina da Silva Moraes -

Can you provide more information on what you meant by "previous week's SLA times to Slack"?

Based on your feedbacks, then we can further assess your ask and assist you.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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Alessandra Cristina da Silva Moraes
Alessandra Cristina da Silva Moraes August 28, 2023

Seria o SLA dos últimos 7 dias.

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