Project Admin - Add, Change, Delete Request Types

[Sam Fowler]

What additional permissions are required for a Project Admin to be able to add, change, delete request types inside of their project?

[Trudy Claspill · Accepted solution]

Hello @Sam Fowler 

As per this document, the Project Administrators of the project can create new Request Types.

Note that is not the same as creating a new Issue Type. Each Request Type must be mapped to an Issue Type.

For Company Managed projects, on Jira Administrators can change the Issue Types available for a project. For Team Managed projects, the Project Administrators can change the available Issue Types.

[Sam Fowler]

Thank you,

Found they weren't added to "Service Desk"