Hello Team
I have a "Project Automation" rule setup to assign a SLA based on Organizations. I would like to use JQL wildcard characters (*,?) to search the Orgs instead of adding a long string of Organization = "Customer 1(P)" OR Organizations = "Customer 2 (P)" OR Organizations = "Customer 3". I would like to do something like Organization = Customer* . But I get syntex errors in Project automation when I try this in various combos...what am I doing wrong ..or is this possible?
Hi Rob
I'm not sure about using wildcards, but for the above query I would use 'in' not '=', so instead of:
Organization = "Customer 1(P)" OR Organizations = "Customer 2 (P)" OR Organizations = "Customer 3"
you would have:
Organization in ("Customer 1(P)", "Customer 2 (P)", "Customer 3")
The following article on JQL might also be of assistance.
Hope that helps,
Regards, Liam
Thank you Liam..this certainly cuts down on the string and I will use this but doesn't answer my question about wild card characters in "Project Automation"
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Hi Rob
It doesn't unfortunately.
I've just noticed that I didn't include the article in my initial answer:
https://confluence.atlassian.com/jiracoreserver073/search-syntax-for-text-fields-861257223.html
Hopefully that will shed some light on why the wildcard doesn't work.
Regards, Liam
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