Hey everybody,
we want to use a custom form to integrate with JSD Cloud and create Issues
In the documentation of the REST API I have seen this option. This would be fine:
https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/#api/2/issue-createIssue
- Is the REST API available in JSD Standard and also JSD Premier?
- Is an API Call counted in any way? So e.g. here it's noted, JSD Standard can only perform 500 Automation-Actions per month. Is an API Call e.g. counted as an Automation-Action?
-> https://www.atlassian.com/de/software/jira/service-desk/pricing
- Is there anything specific to consider for this scenario?
Thanks a lot :)
There is no difference in the REST API between the standard and premium options.
API calls are not monitored any differently to UI access (in fact, a lot of the UI is made up of API calls to itself). When counting Automation actions, it is the action that is counted, not how it is triggered.
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