Remote API Access - EHR

[Michael Gaskin]

Hi.

I'm developing a referral tracking system inside Jira. Right now, the end-user must enter the patient demographics manually. What I would like to do is have the end-user put in the MRN#, which will make an API call to our EHR. The response would contain all of the necessary information, like address, phone number, PCP, etc.  

Is there a way for Jira to fill fields in from a JSON response?  Thanks.

- Michael

[marc -Collabello--Phase Locked-]

Technically you can do this by developing a Jira app in either the Connect or Forge platform: https://developer.atlassian.com/

However there's also the legal and data privacy aspect to consider.

[Michael Gaskin]

I think I found a solution:

1. Setup ScriptRunner listener.

2. Make API call with Groovy script

3. Parse JSON response.

4. Update the Jira issue.

Hopefully, this will work... at least I have a direction.