Restrict User Picker to Role and Project

[Justin_Scott]

I've read a ton of documentation about the user picker filtering, but I'm not sure if this is possible.

I'm trying to set up a user picker that filters out everyone except our customers, and is also different depending on which project it's in.

For example, project 1 user picker will only show customers in project 1, and project 2 user picker will only show customers in project 2.

Is this possible? Or do I need to set up a different user picker field for each project.

[Jonas Ekström]

Hi,

That should be possible, at least the way I tried.

If all the customers have the role "Service Desk Customers" (or at least one common role in the project) you can configure User Filtering on "Project Role: Service Desk Customers" on the custom field

[Mike McNamara]

Thanks for this. It helped trigger a solution for me.

Using a custom "Assign to" user picker field on a transition screen, I can allow the user to select someone within restricted project roles. Then using a Post Function (via JSU), I can take that user and write it into the Assignee field. This effectively allows me to restrict Assignee's on different transitions within a workflow.

[Suprija Sirikonda _Appfire_]

With reference to the comment from @Mike McNamara ,

To assign issue to the user selected in the user picker field[Assign to(Restricted)], you could configure Copy Value From Other Field (JSU) post-function as shown below : 

Refer to the official documentation of JSU

Thanks,

Suprija

[Johannes Rudolf]

For some reason I was unaware of that. But now I know and it helped a lot. Thanks!