Hi there,
I want to have some region based SLAs in place. I have customers in groups per their region. I would like to somehow check if the reporter is in a group then that is the SLA that will trigger but I can't seem to get the JQL to work in the SLA.
Is what I am attempting possible?
Hi @Ste404 , the following JQL will check if the reporter is a member of a group.
reporter in membersOf("my group")
replace my group with your group name
I was neglecting the " "
rookie error right there, rushing to get it done :/
cheers
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