SLA no está visible en el portal del cliente en Jira Service Management

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I need the SLAs to be visible from the customer portal

[Hamza Chundrigar · Accepted solution]

Hello,

Unfortunately, JIRA Service Management (Cloud) doesn't (yet) have the capability to display SLAs on the customer portal at the moment. However, there is a open feature request that you can keep an eye on and vote for here: [JSDCLOUD-325] Allow SLA to be viewed from Customer Portal

In the meantime, there are 3rd party apps available on the Atlassian Marketplace, such as Extension for Jira Service Management or Advanced Portal Reports for Jira Service Management, that can extend the capabilities of JIRA Service Management and help you achieve this functionality.

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Hola,

Desafortunadamente, JIRA Service Management (Cloud) no tiene (todavía) la capacidad de mostrar SLA en el portal del cliente en este momento. Sin embargo, hay una solicitud de función abierta que puede vigilar y votar aquí: [JSDCLOUD-325] Permitir que SLA se vea desde el Portal del cliente

Mientras tanto, hay aplicaciones de terceros disponibles en Atlassian Marketplace, como Extension for Jira Service Management o Advanced Portal Reports for Jira Service Management, que pueden ampliar las capacidades de JIRA Service Management y ayudarlo a lograr esta funcionalidad.

Best,
Hamza

[Juan Carlos Vera]

Do you have it configured?

Can you see inside the project >> in Project Settings >> SLAs

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It only shows SLA configuration options, but it does not allow me to configure visibility and user access.