Hi All,
Can I set SLA (resolve within 4d) to one type of issue, and SLA (resolve within 7d) to another type of issue with in the same Service Management Project in Cloud?
Thanks,
Alex
Ηι @Alex Lee
Yes, of course you can! You just have to add another goal and write the corresponding jql, e.g.:
issuetype = issue_types_name_of_4d_goal
issuetype = issue_types_name_of_7d_goal
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you for your prompt response!
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.