Setting up organizations within JSM

[vincent.didden]

Hi all, bew to Jira SM. Our company is about to use JSM as a ticketing system for our clients (companies).
First question: how can we set up different test clients within our JSM Cloud?
Second question: how can we set up per client one or two employees working for this testclient?
Each with their own mailaccount.
Many thanks in advance!
Vincent

[Patricia Francezi · Accepted solution]

Hi @vincent.didden 

Jira Servie Managent uses the "Organization" concept to address your needs. 

As your questions is broad, I suggest you to check this page 

https://support.atlassian.com/jira-service-management-cloud/docs/group-customers-into-organizations/

I has all the information about Organization and customers you need. 

Anyway, if you have further questions, feel free to update with details to proceed

[vincent.didden]

Thank you Patricia for your answer. I'll look into the suggested page. If I have further any (other) questions, I'll get back to you.