Site Maintenance

[Eitzaz Haider]

There is a daily site maintenance from atlassian between 1-3 . My question is what will happend with data between this time frame came from different sources? how to recover alerts or data/tickets during that time

[John Funk · Accepted solution]

Hi Syed - Any site maintenance done for Cloud should not result in any downtime for you. 

[Eitzaz Haider]

Thank you for the helpful information. Is it possible to set the maintenance schedule to occur less frequently than daily, such as once a week, on a day and time that I can specify? I would prefer not to have daily maintenance if possible

[Eitzaz Haider]

Dear Funk according to Jira support if your site enters in maintenance mode and third party or api hitting your jira then the result is lossing data 

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Eitzaz Haider as John said, you will receive tickets as any other day and you will not have any downtime whatsoever.