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Smart Value for last created issue customer URL

Markus Kleinschmidt
Contributor
May 16, 2022

Hello,

in an automation i create a new service request and want to insert a link in a comment with the customer URL of this created service request. Any ideas?

 

I thought there is maybe a smart value like {{createdIssue.customer.url}} but it's working.

 

BW

Markus

1 answer

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Marco Brundel
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May 16, 2022

Hi @Markus Kleinschmidt ,

See Jira-smart-values-issues/ 

for information about url smart value.

 

regards Marco

Marco Brundel
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May 16, 2022

Screenshot 2022-05-16 at 16.18.32.png

Markus Kleinschmidt
Contributor
May 16, 2022

Thank you!

Its not working for my use case, because i'll get the customer-url of the trigger issue and not the one i created in the automation.

Marco Brundel
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May 16, 2022

Hi @Markus Kleinschmidt ,

If you apply a branch with last created issue and then an action with the smart value. Will it work?

Regards, Marco

Markus Kleinschmidt
Contributor
May 16, 2022

Thanks a lot, but it's not working.

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