Status field in the form

[Mónica López]

Hi,

Is it possible to put the status field in the form when creating an issue?

I have seen that my status field is locked and is not added to any screen.

I want to add it to the issue creation form so that the agents can put the status for example resolved if they do it by phone in a first call.

But I don't see this possibility, when I try to see the status field, it appears in the issue view, but I can't add it to the request form

I know it is an internal field for Jira, but is it possible to put it in this form?

Thanks in advance.

[Brant Schroeder · Accepted solution]

@Mónica López Please see Johns answer here https://community.atlassian.com/t5/Jira-Service-Management/Status-field-in-the-form/qaq-p/2425151 

[Mónica López]

Thanks for your help :)

[Manoj Gangwar · Accepted solution]

Hi @Mónica López , 

Unfortunately, It is not feasible. 

[Mónica López]

Thank you for your help :)